As business travel continues to tick back up, organizations are beginning to look at internal travel as key to creating and maintaining company culture as well as attracting and retaining top talent, according to a new study
As travel returns to pre-pandemic norms, how and why employees travel for work is expected to change dramatically, according to a recent study from American Express Global Business Travel (Amex GBT) and CULTIQUE, a business strategy firm.
The study posits that after two years of fragmented workforces, closed offices, and disconnected employees, business travel will become critical to reestablishing company culture through in-person interaction and collaboration. Reconnecting employee ties to their company will mean travel to offices to become familiar with colleagues and managers and for collaborating on projects.
The role of a traditional travel manager within an organization is already being expanded to include interaction with corporate real estate departments, sustainability officers, human resources, talent retention and recruitment, and employee-experience officers.
“We see companies saying if we can save money on real estate because we’re more virtual, we’ll need to reinvest that money into travel, mobility and experiences for our team members to keep them engaged,” said Evan Konwiser, executive vice president of product and strategy at Amex GBT.